Table of Content
Gogue faces 10 felony counts, including aggravated arson, arson of an inhabited structure or property, and grand theft, plus three petty theft misdemeanors, charging documents show. This is the kind of poor business that goes on when a manager doesn't file the right paper work, and the department has no idea what the hell is going on. I'm terribly sorry to hear of your experience even though it was so long ago.
Yet, I did Home Depot a favor by staying home for a day to allow them to come and pick up the non-conforming goods before they could give me a conforming replacement. They missed the appointment and wasted my time. If they want to ask me for the favor again, accusations and threats will certainly not do it. In addition, the projected delivery of the right window is only a week away. It only makes sense now that the delivery and the pick-up occur at the same time.
California Diamond Products
I decided that the best way to protect myself was to ask that the right window be delivered at the time the wrong window was to be picked up. The next day, Tuesday, November 27, 2007, I took a day off from work and stayed home to wait for the Home Depot truck. That evening, I called Home Depot to inquire about the reason why they missed the appointment. A few hours later, concerned about the status of my request, I called and spoke to a person named Doug. He agreed that the right window would be delivered to me free of charge. He and I then made an appointment for a Home Depot employee to come to my house the next day between 2 p.m.
Environmental risk data is provided by Risk Factor™, a product of First Street Foundation®. The Risk Factor models are designed to approximate risk and not intended to include all possible scenarios. I like this really big store, and the selection they have on carpets, and rugs are big, lots of household supply. About time we got one way down here The only hardware store I go to now. Large range of tiles, slabs, and glass to choose from.
Almaden Home Store
That day, they truly wasted your time and money and I feel they should right the wrong. Really good customer service I got sand for a playpan for kids, they got great selection. No environmental risk data is available for this property. You can view flood and environmental risk in nearby areas on the map. We collect current ads and special deals from your favorite stores. Say goodbye to cluttered mailboxes and flyers on your front porch.
Home Depot has not announced whether it will rebuild the store, but the 180 displaced employees have all been relocated to other stores in the area according to their preference, Smith said. During the early hours of the blaze, the heat signature was so large it could be observed from space, according to the National Weather Service’s San Francisco office. “The Home Depot is pretty much a total loss, the roof is pretty much collapsed from the entire structure,” San Jose Fire Department battalion chief Brad Cloutier told KGO at the time. In addition to arson, Gogue is charged with a string of thefts in the area dating back to October, according to court documents.
Location & Hours of the Store
Good selection of shelf's for shoes and clothes.
With our service, we have won over millions of people from all over Europe, North and South America, and Africa. I custom-ordered a window at the Home Depot on Capitol Expressway in San Jose, CA on November 12, 2007. On November 25, 2007, the store called me and said that my window was ready for me to pick up. I signed as requested and transported the window home. Come on Home Depot, accept responsibility for your employee’s learning curve and do the right thing. Replace these windows with the proper Milgard Z-bar type window and show me that you want to keep my and other homeowner’s business.
Scott said that the window I ordered had been broken in the store's warehouse and a replacement order had been placed. The estimated time of arrival on the new order was December 10, 2007. In the mean time, Scott added, Home Depot wanted the wrong window back.
Almost a week later, on Monday, December 3, 2007, a person named Anthony called and sternly warned that I was holding someone else' window and demanded that I give it back. Anthony responded that the driver would only give me his business card. I said that I did not need a business card and repeated my request. He said that it would not be possible to give me the written assurance because the note about free delivery was only an 'internal' note. I said that I did not understand and asked why they could not simply use a pen and handwrite the assurance on a piece of paper. Anthony ignored what I said and started rising his voice, repeatedly demanding that I scheduled a time when they could come to pick up the wrong window.
How much easier would it have been for HD to simply state they made an error and delivered the wrong window? And they missed an appointment but they were in the process of fixing the problem. I hope this man got his right window, & the damaged window was picked up by HD. This kind of business practice should not be allowed period.
Smoke rises from an extinguished fire at the Home Depot off Blossom Hill Road in San Jose, Calif., on Sunday, April 10, 2022. Gogue was arrested Friday, the release from prosecutors said. A view shows smoke rises out of a Home Depot building after a massive fire in San Jose, California, on April 9. The man accused of setting a massive fire that destroyed a Home Depot in San Jose, California, earlier this month is facing multiple charges, including arson, according to prosecutors. Dyllin Jaycruz Gogue is accused of intentionally setting a fire that destroyed a Home Depot during business hours, causing millions of dollars in damage, prosecutors said.
I said that Home Depot could send someone to pick up the wrong window before they delivered the right window to me. I simply requested a written assurance that they would deliver the right window free of charge when it became available. I had already transported the wrong window at my expense. Scott said that he would need to check with his manager about my request and would call me back right away. Like this store a lot, and they are in good shopping center.
I can only hope whatever supply store you shop at gives you a better experience. With the kind of business practices, & management you deserve. Home Depot was under CONTRACT to deliver the right window the first time. The fact that they made the mistake & gave him the wrong window, is not theft on his part, but an error on theirs. I like this store because they are in a good shopping center and they are really nice employees too. Great customer service here and when I needed to return something they did it fast and took good care of me.
No comments:
Post a Comment